What is ISO 31030: Evolving Expectations of Travel Risk Management

What is ISO 31030: Evolving Expectations of Travel Risk Management

What is ISO 31030: Evolving Expectations of Travel Risk Management

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In today’s volatile global landscape, safeguarding the well-being of traveling employees has become paramount for organisations worldwide. With risks ranging from health emergencies to geopolitical tensions, it’s imperative for businesses to adopt robust travel risk management (TRM) strategies. One such framework gaining prominence is ISO 31030:2021, offering comprehensive guidance for organisations navigating the complexities of corporate travel.

What is ISO 31030?

Developed by the International Organisation for Standardization (ISO), the worldwide federation, ISO 31030 is a globally recognised standard that serves as a blueprint for organisations seeking to fortify their TRM frameworks. The world of travel risk management has changed drastically in recent years, with business travellers facing increased threats, ISO 31030 is designed provide organisations with the guidance needed to address the nuances of organisational travel. Stemming from the esteemed ISO 31000 risk management standard, ISO 31030 now encompasses a spectrum of risk mitigation strategies and procedural guidelines.

ISO 31030 covers all aspects of corporate travel and may be applied to any organisation, irrespective of their size or sector. This includes guidance for all levels of corporate travel, including:

  • Authorisation planning
  • Policy
  • Traveller assessment
  • Transportation
  • Destination
  • Accommodation
  • And more

Benefits of ISO 31030 for organisations

Duty of care is an organisation’s responsibility to protect employee health, safety, and well-being during official business at the workplace or off-site. Failure to accurately assess travel risks can expose corporations to legal liabilities so the adoption of ISO 31030 by organisations amplifies their commitment to duty of care.

By standardising travel risk management, ISO fosters a culture where travel-related risks are acknowledged and managed effectively. This not only safeguards personnel, data, and assets but also reduces legal and financial exposure. Incorporating ISO 31030 standards benefits your organisation’s broader people risk management strategy by:

  • Boosting worker confidence in travel-related health, safety, and security measures. 
  • Contributing to business continuity capability and organisational resilience.
  • Contributing to meeting the sustainable development goals by strengthening the social dimension of sustainability.
  • Demonstrating the organisation’s ability to control its travel-related risk effectively and efficiently, possibly lowering insurance premiums.
  • Enabling business in high-risk locations.
  • Enabling the organisation to meet customer expectations in terms of the security and stability of their supply chain.
  • Enhancing organisational reputation and credibility, leading to a positive effect on competitiveness, staff turnover, and talent acquisition.
  • Increasing general productivity.
  • Mitigating legal and financial risks.
  • Providing assurance to business partners, potentially increasing financing opportunities from banks and investors.
  • Safeguarding personnel, data, intellectual property, and assets.

Even with these benefits, redefining travel risk management policies can be a challenge. Thankfully, some things can help make ISO 31030 compliance and business traveller security more manageable when applied to a broader people risk management strategy.

Redefining your travel risk management policies in accordance with ISO 31030

With travelling employees, fulfilling duty of care responsibilities has the potential to impact the entire organisation. Incorporating ISO 31030 is not merely about compliance; it’s about fostering a culture of proactive risk mitigation and employee well-being. By embracing ISO 31030, organisations can recalibrate their TRM policies to encompass pre-trip planning, threat analysis, and contingency planning, increasing their capacity to navigate unforeseen challenges seamlessly.

How to get assistance adhering to ISO 31030

With expanding duty of care responsibilities and risks to business travellers on the rise, companies must find new ways to alleviate business travel anxieties while keeping traveling employees safe. Although navigating the intricacies of ISO 31030 may seem daunting, there are Travel Risk Management Experts that can assist integrate this into your company and team. Trusted partners like The TRIP Group offer a range of services to help you fulfil your duty of care. From ISO 31030 consultancy to Masterclass events or Employee travel safety and security training courses, the TRIP Group can help you. By leveraging expert guidance, you can navigate the complexities of corporate travel with confidence, ensuring the safety and well-being of employees remain paramount.


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